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How do I register a support request from within SuperOffice CRM?

What is the easiest way to register a support request to SuperOffice Support?

If you use any type of SuperOffice CRM which is newer or SuperOffice 8 you can easily submit a new support request within your SuperOffice CRM by following the steps below. Follow the steps below to learn how to do it:

  1. Click on the Help (1) button and in the drop-down menu click Contact support (2).

  2. If you do not find any relevant information in the most common support topics section, continue on Register request (3) section by choosing the topic which fits best to the question you have and click on Next (4) button.

  3. Write your question or describe the situation you are experiencing. On the right side of the screen, you will see the best FAQ suggestions that are selected based on your problem description.



    You can click on the title and read an FAQ in the same window without losing the description you already wrote.


     
  4. Add a tick box in the reCAPTHCE security screen (1), click Submit (2) and your question will be answered by one of our Support Consultants.



    5. Your support request has been successfully registered.