The ten most recent FAQ entries

Wat is the mail.msg file and what can we do if it accidentally got deleted?
 

I am using SuperOffice Web Tools and I try to save a document to SuperOffice CRM, but I get an error: “Unable to upload the file”.

The detailed error stack gives these errors:

Error 'SoException: Error 'UnknownError' on Server: Access to the path
'C:\temp\SoWebExtensions.Streams\9d0ac61a01bb4daf9477f9efb9c0ddbc' is denied.'
SoServerErrorException: Access to the path 'c:\temp\SoWebExtensions.Streams' is denied'.

Why does it happen and how do I fix it?

Every time I log into SuperOffice CRM the Local settings get reset back to the default ones. Why does it happen and how do I fix it?

SuperOffice Web Tools login dialog is popping up on my screen, why does it happen and how do I fix it?

Some of the records (contacts, companies and follow-ups) appear in red or blue. Why does it happen?

I want to delete an associate but maintain overview of  his companies, activities, tasks, sales and projects. How do I do it?

I want to delete an associate but maintain overview of  his companies, activities, tasks, sales and projects. How do I do it?

E-mail button at the bottom of the screen is inactive (grayed out). After double clicking on an e-mail in SuperOffice, SuperOffice e-mail dialog opens up instead of Microsoft Outlook. Why does it happen and how do I fix it? 
 

I used to be able to open, edit and save documents from SuperOffice with Office programs. Now documents in SuperOffice are being downloaded and opened locally. Changes made in an existing document are not saved. 
Why opening documents in Office programs is not working and how do I fix it?
 

How do I include “Manage subscription” and “Unsubscribe from this type of mailing” links into my Mailing message?