I get a SuperOffice Web Tools login dialog on my Mac. Instead of my company’s SuperOffice Online URL I see a notification (null)://(null)/ How do I connect SuperOffice Web Tools with my SuperOffice installation?
This FAQ summarizes all content on forms feature in SuperOffice CRM
I am not able to archive or click on Inbox in SuperOffice and get my Outlook application opened. I have Web Tools and Mail Link installed. Why does it happen and how do I fix it?
How and where in SuperOffice CRM can I configure access rights for our users?
When I open SuperOffice and I get a notification “Unable to get the e-mail folders” at the top of the screen. Why does it come up and what can I do about it?
I try to login to Analyze but instead I get this window and an error: Authorization by SuperOffice application failed
Why it happens and how to fix it?
When I try to view My Dashboard I get a warning that customer identification has expired. How do I solve this?
How do I obtain the backup of our SuperOffice Online database?
After clicking on e-mail address in Pocket CRM, I get a notification "No current e-mail account". Why do I get it and how do I fix it?
One of our customer’s employees contacted us and asked to get an access to all of his company’s support requests in our customer portal. How do we set it up in Service?