How do I include “Manage subscription” and “Unsubscribe from this type of mailing” links into my mailing message?
The GDPR requires you to give your recipients an option for unsubscribing from the e-mail communication or changing their subscription preferences. All the templates in the Online template library have Unsubscribe link at the bottom of the message.
Please follow the steps below to insert Manage Subscription or Unsubscribe links to your mailing message:
- Open your Mailing and navigate to the Content (1) section, select the paragraph, and open it in edit (2) mode.
- Select the text (1) where you wish to insert the link. Click the Subscription links (2) button in the toolbar.
- Change a text in a Link label field, if required, and in the Add (un)subscription link field, select the type of the link you want to insert and click OK.
- Manage subscriptions: Inserts a link, which redirects to a page where the recipient can switch (1) which mailing types she wants to receive or entirely unsubscribe (2). The changes that recipient makes in the page are immediately visible on the Interests tab in the Contact dialog in SuperOffice CRM.
Note! Text "Privacy statement" can be changed in Settings and Maintenance, Privacy section in a purpose editing screen.
- Unsubscribe from this type of mailing: Inserts a link to unsubscribe to this mailing type. Clicking Save will remove subscription preferences of this particular subscription on the Interests tab in the Contact dialog in SuperOffice CRM. The recipient will still receive mailings of other types.
Note!
1. If your Mailing has a type ¨Unspecified¨ the link will not unsubscribe your recipient from any subscription type, in short - it won't have affect.
2. If you want Manage subscription or Unsubscribe pages to open in your language include ¨&customerLang=¨ variable at the end of URL and after “=” include the language code. These are all available languages: Norwegian – NO, English – EN, German – DE, Swedish – SE, Danish – DK, Dutch – NL, French – FR, Spanish – ES, Italian – IT, Czech – CS, Finnish – FI, Polish – PL.
- Manage subscriptions: Inserts a link, which redirects to a page where the recipient can switch (1) which mailing types she wants to receive or entirely unsubscribe (2). The changes that recipient makes in the page are immediately visible on the Interests tab in the Contact dialog in SuperOffice CRM.
More information:
Article: New feature: Subscription Management
Video: How to add and edit subscription types SuperOffice 9
Video: How to add and edit subscriptions types SuperOffice 8
Video: How to create a mailing based on a subscription type