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When I open SuperOffice and I get a notification “Unable to get the e-mail folders” at the top of the screen. Why does it come up and what can I do about it?
This notification can come up when you use Outlook as the main e-mail client and the user tries to open an e-mail, which was archived in SuperOffice CRM. Most of the time the user previously had SuperOffice Inbox configured, the system remembers it and the old configuration set-up fails.
The notification should disappear and you should be able to send, receive, or open e-mails from in SuperOffice. If you still cannot open e-mails in SuperOffice CRM, please check this FAQ which should solve the problem.