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How do I reinstall SuperOffice Web Tools?

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I have been recommended to reinstall Web Tools  How do I do it?

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To learn how SuperOffice Web Tools are reinstalled, please follow the steps below:

  1. Close your SuperOffice CRM and Outlook applications.
     
  2. Navigate to Programs and Features in your computer, check this article for the instructions on how to find it.
     
  3. In the list of programs find SuperOffice MailLink (1), select it and click on the Uninstall (2) button.


     
  4. In the list of programs find SuperOffice Web Extensions (1), select it and click on the Uninstall (2) button.


     
  5. To make sure that all Web Tools settings are reset after reinstall, delete Maillink and TrayApp (2) folders in AppData Roaming (1) and SuperOffice 7 Web Extensions (4) folder in Appdata Local folder (3).




     
  6. Please follow this FAQ to learn how to install Web Tools.


Note!

  1. If you have been recommended to install latest version of Web Tools, download it from SuperOffice Download Service page.
     
  2. To be sure that you always have the latest version of SuperOffice Web Tools, you can participate in SuperOffice Web Tools Pilot program. As soon as a new Web Tools version is available for download, after logging into SuperOffice you will be informed by a splash screen. Sign up for the program by filling in this form. 
     

More information

Troubleshooting video: How do I re-install SuperOffice Web Tools?

FAQ: What to do when I get an error "Installation failed" while installing SuperOffice Web Tools or Mail Link applications?

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Detaljer

Språk: EN
Versjon: 7.1 (7.1.4507)→
Produkt: Sales & Marketing (CRM client)
Produktområde: Web Tools (trayapp),Epost

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Tags

  1. Configuration
  2. Application